Best Price Guarantee

We guarantee that you are getting the lowest possible price for your reservation when you book directly on our website.

Keahotels guarantees that our customers will find the best on-line rate on our website at all times.

Should you find a lower rate with the same conditions within 24 hours of making a reservation, we will match the price.
In order to verify the lower rate, we ask you to provide us with the name of the website where you found the offer, along with a screenshot displaying the following data:

- Name of the hotel
- Booking date
- Stay dates, board, room type, rate, payment conditions and number of people.


Please send this information to: keahotels@keahotels.is and note that the best rate guarantee is only valid if all information are identical apart from the rate.

We will reply within 48 hours (workdays) and if accepted we will send you a confirmation with the new rate and cancel the original reservation.

Please note:
The Best Rate Guarantee is only valid for bookings made by individuals through the Keahotels online booking engine at our website.
We do not take into account negotiated or off-line rates.
The minimum difference we accept is 2 EUR / 300 ISK per night
Same conditions: payment terms and cancellation/modification charges must apply to both reservations.
We do not take into account rates which contain failures on the website at the time of booking as well as rates for promotional packages.